Migration

Back to Maximo provider

Use this procedure to replace the previous MaximoIntegration service with the Maintenance System Integration service.

  1. Export current machine-specific settings without copying secret values into the migration record.
  2. Stop the old MaximoIntegration and confirm that its process has exited.
  3. Confirm provider, profile, site, health endpoint, query, mappings, templates, and OT Backup connection for the intended site.
  4. Install the replacement and verify configuration validation and both startup connection checks.
  5. Start only the replacement and inspect the first synchronization and alert runs.
  6. Verify representative matching, mappings, one controlled alert work order, and the corresponding OT Backup audit summary.
  7. Keep the old instance stopped until rollback is explicitly approved.

Do not run old and new service versions against the same data concurrently. Use a controlled query scope before normal synchronization or changes to name adoption and mapping directions.

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